000 00359nam a2200133Ia 4500
008 230930s9999 xx 000 0 und d
020 _a9781118092217
090 _a658.812 GOR
100 0 _aIan H. Gordon
245 0 0 _aManaging the new customer relationship
260 _aCanada
_bJohn Wiley & sons
_c2013
300 _axxi,327p.:ill.;23cm
650 0 _aPelancongan
999 _c758
_d758